Softkey sets field description

Last Updated : Apr 17, 2026 |
Prolog information
Softkey sets Configuration by states:
Name
Description
Active
Opens a separate configuration tab for the Active call state.
Active Page Target
Opens a separate configuration tab for the Active call state.
Idle
Opens a separate configuration tab for the Idle call state.
DND
Opens a separate configuration tab for the DND call state.
Outgoing
Opens a separate configuration tab for the Outgoing call state.
Incoming Visual
Opens a separate configuration tab for the Incoming Visual call state.
Dialing
Opens a separate configuration tab for the Dialing call state.
Dialtone
Opens a separate configuration tab for the Dialtone call state.
Transfer Dialing
Opens a separate configuration tab for the Transfer Dialing call state.
Transfer Outgoing
Opens a separate configuration tab for the Transfer Outgoing call state.
Transfer Consult
Opens a separate configuration tab for the Transfer Consult call state.
Conference Dialing
Opens a separate configuration tab for the Conference Dialing call state.
Conference Active
Opens a separate configuration tab for the Conference Active call state.
Conference Outgoing
Opens a separate configuration tab for the Conference Outgoing call state.
Conference Consult
Opens a separate configuration tab for the Conference Consult call state.
Held
Opens a separate configuration tab for the Held call state.
Remote Held
Opens a separate configuration tab for the Remote Held call state.
Remote Active
Opens a separate configuration tab for the Remote Active call state.
Individual Call states configuration fields for each call appearance:
Name
Description
Type
Select one of the following:
  • Blank
  • DTMF
  • Dial
  • Function
  • Feature
  • Application
Action
If you have selected Dial or DTMF in the Type field, you have a text field. Type a string, using only #,0-9,* symbols. If you enter wrong symbols, the phone displays an error message. If you enter more than 32 symbols, the phone truncates the field value to 32 symbols.
If you try to leave the Action field empty for Dial or DTMF, the phone displays an error message.
If you have selected Function in the Type field, you can select between the following functions:
  • Hold
  • Transfer
  • End Call
  • New Call
  • Conference
  • Details
  • Redirect
  • Emerg
  • Clear
  • Dial
  • Cancel
  • Complete
  • Join
  • Add
  • Drop
  • Decline
  • Ignore
  • Resume
  • Barge in
  • Pick up
Each state has its own set of available functions.
Attribute 1
If you select the Redirect function for Incoming and Incoming Visual states, you can configure Attribute 1. In this field, you can enter a phone number you want to redirect your calls to.
Label
You can configure a custom label in this field. If your label exceeds the length of 8 symbols, the phone truncates it. If your label uses incorrect symbols, the phone displays an error message. If you edit a previously correct label and use incorrect symbols, the phone returns to the previous option.
Override
  • Choose Append to default softkeys to display default c softkeys.
  • Choose Replace all softkeys to display custom softkeys.