Call decline policy

Last Updated : Apr 17, 2026 |
Prolog information
With the Call decline policy feature, users can decline an incoming call to not answer it. You can set the Call decline policy for the extensions. Depending on the set policy, a call can be declined with an audio message or a busy tone. You can set the Call decline policy for the incoming calls using one of the following methods:
  • 46xxsetting.txt file
  • Web interface of the phone
  • Shared call appearance
  • BroadWorks Anywhere
  • BroadWorks Mobility
Avaya J129 IP Phone does not support this feature.