Configuring SIP settings

Last Updated : Apr 17, 2026 |
Prolog information
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Use this procedure to set up SIP-related settings, such as identifying the SIP proxy server.
Note:
In IP Office the auto generated J100 settings.txt includes the settings for the SIP servers and protocols. The settings are based on the SIP values set in the IP Office system configuration.
  1. Press Main MenuAdministration.
  2. In the Access code field, enter the admin menu password.
  3. Press Enter.
  4. Select SIP.
  5. Choose one of the following:
    • SIP global settings
    • SIP proxy list
  6. Press Select or OK to change any of the following SIP global settings:
    • SIP domain: Changes the domain parameter of SIP.
    • Avaya Environment: Specifies whether the available SIP Avaya environment is in effect.
      The two modes to detect the available environment are as follows:
      • Auto: Detects the Avaya environment automatically.
      • Off: Does not detect the Avaya environment and switches to a non-AST mode.
    • Registration policy: Specifies the registration policy for SIP.
      The two modes are as follows:
      • Alternate: Supports registration to one of the active controllers.
      • Simultaneous: Supports registration to both the active controllers.
    • Failback policy: Specifies the fall back policy.
      The two modes are as follows:
      • Auto: Active controller automatically recovers after failback.
      • Admin: Active controller uses failback policy defined by the administrator.
    • SIP proxy policy: Specifies whether the settings of SIP proxy servers are read-only or can be edited by the admin user.
      The two modes are as follows:
      • Auto: The admin user can only view the settings made using Settings file, DHCP, LLDP or PPM.
      • Manual: The admin user can edit, delete, or create new server properties using Admin menu on the phone or the web interface.
  7. Select SIP proxy policy to change SIP proxy server settings.
    ADDITIONAL INFORMATION:
    Caution:
    Do not configure proxy settings manually while a user is logged in to the phone.
    STEP RESULT:
    The phone displays the IP address of the server that you selected.
  8. Toggle to select the User ID Field and press Save.
  9. Select SIP proxy list, shows the IP and FQDN values that are configured using Administration menu or the web interface. The phone highlights the value in use. Use the Up and Down Arrow keys to view, add, or change the following settings for the value you select.
    • SIP Proxy: Specifies the IP address or FQDN for Avaya Aura® Session Manager deployments.
    • Protocol: Specifies the type of protocol. The options are TCP, UDP, or TLS.
    • SIP Port: Specifies the SIP port. If no value is entered, SIP port uses 5060 as the default port for UDP/TCP or 5061 for TLS.
  10. Press Save.
Related information
Configuring the phone using Administration menu
Accessing the Admin menu after log in