Configuration of soft key parameter for primary call appearance state

Last Updated : Apr 17, 2026 |
Prolog information
You can configure the following parameters using the 46xxsettings.txt file:
Use the ADD command to configure up to 12 soft keys in the 46xxsettings.txt file. If you use several SET commands, the latest one overrides the previous one.
Following are the details of allowed values in the soft key parameter values:
Name
Default
Description
SOFTKEY_ACTIVE
Null
Specifies the custom soft key for the call appearance lines in an Active state. You can provide the soft key attributes and labels, which a phone displays during an active call, along with standard active call soft keys.
For example:
SET SOFTKEY_ACTIVE "type=dtmf;action=##*3;label=Park"ADD SOFTKEY_ACTIVE "type=dtmf;action=*34;label=Record"
SOFTKEY_IDLE
Null
Specifies the custom soft key for the call appearance lines in an Idle state. You can provide the soft key attributes and labels, which a phone displays during idle, along with standard soft keys.
For example:
SET SOFTKEY_IDLE "type=function;action=newcall;label=call"ADD SOFTKEY_IDLE "type=function;action=emergency;label=emergency2"
SOFTKEY_INCOMING
Null
Specifies the custom soft key for the call appearance lines in an Incoming state. You can provide the soft key attributes and labels, which a phone displays during an incoming call, along with standard soft keys.
For example:
SET SOFTKEY_INCOMING "type=function;action=newcall;label=call"ADD SOFTKEY_INCOMING "type=function;action=decline;label=reject"
SOFTKEY_INCOMING_VISUAL
Null
Specifies the custom soft key for the call appearance lines in an Incoming Visual state. You can provide the soft key attributes and labels, which a phone displays during an incoming call, along with standard soft keys.
For example:
SET SOFTKEY_INCOMING_VISUAL "type=function;action=newcall;label=call"ADD SOFTKEY_INCOMING_VISUAL "type=function;action=redirect;attr1=65324;label=divert"
SOFTKEY_OUTGOING
Null
Specifies the custom soft key for the call appearance lines in an Outgoing state. You can provide the soft key attributes and labels, which a phone displays during an outgoing call, along with standard soft keys.
For example:
SET SOFTKEY_OUTGOING "type=function;action=endcall;label=call"ADD SOFTKEY_OUTGOING "type=function;action=endcall;label=call"
SOFTKEY_HELD
Null
Specifies the custom soft key for the call appearance lines in a Held state. You can provide the soft key attributes and labels, which a phone displays during an outgoing call, along with standard soft keys.
For example:
SET SOFTKEY_HELD "type=function;action=newcall;label=hold"ADD SOFTKEY_HELD "type=function;action=resume;label=drop"
SOFTKEY_DIALING
Null
Specifies the custom soft key for the call appearance lines in an Dialing state. You can provide the soft key attributes and labels, which a phone displays during an outgoing call, along with standard soft keys.
For example:
SET SOFTKEY_DIALING "type=function;action=redial;label=dial"ADD SOFTKEY_DIALING "type=function;action=endcall;label=finish"
SOFTKEY_DIALTONE
Null
Specifies the custom soft key for the call appearance lines in a Dialtone state. You can provide the soft key attributes and labels, which a phone displays during an outgoing call, along with standard soft keys.
For example:
SET SOFTKEY_DIALTONE "type=function;action=redial;label=dial"ADD SOFTKEY_DIALTONE "type=function;action=endcall;label=finish"
SOFTKEY_CONFERENCE_DIALING
Null
Specifies the custom soft key for the call appearance lines in a Conference Dialing state. You can provide the soft key attributes and labels, which a phone displays during an outgoing call, along with standard soft keys.
For example:
SET SOFTKEY_CONFERENCE_DIALING "type=function;action=clear;label=drop"ADD SOFTKEY_CONFERENCE_DIALING "type=function;action=endcall;label=finish"
SOFTKEY_CONFERENCE_OUTGOING
Null
Specifies the custom soft key for the call appearance lines in a Conference Outgoing state. You can provide the soft key attributes and labels, which a phone displays during an outgoing call, along with standard soft keys.
For example:
SET SOFTKEY_CONFERENCE_OUTGOING "type=function;action=cancel;label=drop"ADD SOFTKEY_CONFERENCE_OUTGOING "type=function;action=clear;label=finish"
SOFTKEY_CONFERENCE_CONSULT
Null
Specifies the custom soft key for the call appearance lines in a Conference Consult state. You can provide the soft key attributes and labels, which a phone displays during an outgoing call, along with standard soft keys.
For example:
SET SOFTKEY_CONFERENCE_CONSULT "type=function;action=cancel;label=drop"ADD SOFTKEY_CONFERENCE_CONSULT "type=function;action=endcall;label=finish"
SOFTKEY_CONFERENCE_ACTIVE
Null
Specifies the custom soft key for the call appearance lines in a Conference Active state. You can provide the soft key attributes and labels, which a phone displays during an outgoing call, along with standard soft keys.
For example:
SET SOFTKEY_CONFERENCE_ACTIVE "type=function;action=cancel;label=drop"ADD SOFTKEY_CONFERENCE_ACTIVE "type=function;action=endcall;label=finish"
SOFTKEY_TRANSFER_DIALING
Null
Specifies the custom soft key for the call appearance lines in a Transfer Dialing state. You can provide the soft key attributes and labels, which a phone displays during an outgoing call, along with standard soft keys.
For example:
SET SOFTKEY_TRANSFER_DIALING "type=function;action=clear;label=drop"ADD SOFTKEY_TRANSFER_DIALING "type=function;action=endcall;label=finish"
SOFTKEY_TRANSFER_OUTGOING
Null
Specifies the custom soft key for the call appearance lines in a Transfer Outgoing state. You can provide the soft key attributes and labels, which a phone displays during an outgoing call, along with standard soft keys.
For example:
SET SOFTKEY_TRANSFER_OUTGOING "type=function;action=cancel;label=drop"ADD SOFTKEY_TRANSFER_OUTGOING "type=function;action=clear;label=finish"
SOFTKEY_TRANSFER_CONSULT
Null
Specifies the custom soft key for the call appearance lines in a Transfer Consult state. You can provide the soft key attributes and labels, which a phone displays during an outgoing call, along with standard soft keys.
For example:
SET SOFTKEY_TRANSFER_CONSULT "type=function;action=cancel;label=drop"ADD SOFTKEY_TRANSFER_CONSULT "type=function;action=endcall;label=finish"
OVERRIDE_SOFTKEY_IDLE
0
Specifies if the phone shows default softkeys for CA lines in an IDLE state.
Value operation:
OVERRIDE_SOFTKEY_ACTIVE
0
Specifies if the phone shows default softkeys for CA lines in an ACTIVE state.
Value operation:
OVERRIDE_SOFTKEY_INCOMING
0
Specifies if the phone shows default softkeys for CA lines in an INCOMING state.
Value operation:
OVERRIDE_SOFTKEY_INCOMING_VISUAL
0
Specifies if the phone shows default softkeys for CA lines in an INCOMING_VISUAL state.
Value operation:
OVERRIDE_SOFTKEY_OUTGOING
0
Specifies if the phone shows default softkeys for CA lines in an OUTGOING state.
Value operation:
OVERRIDE_SOFTKEY_HELD
0
Specifies if the phone shows default softkeys for CA lines in a HELD state.
Value operation:
OVERRIDE_SOFTKEY_DIALING
0
Specifies if the phone shows default softkeys for CA lines in a Dialing state.
Value operation:
OVERRIDE_SOFTKEY_DIALTONE
0
Specifies if the phone shows default softkeys for CA lines in an Dialtone state.
Value operation:
OVERRIDE_SOFTKEY_CONFERENCE_DIALING
0
Specifies if the phone shows default softkeys for CA lines in an Conference Dialing state.
Value operation:
OVERRIDE_SOFTKEY_CONFERENCE_OUTGOING
0
Specifies if the phone shows default softkeys for CA lines in an Conference Outgoing state.
Value operation:
OVERRIDE_SOFTKEY_CONFERENCE_CONSULT
0
Specifies if the phone shows default softkeys for CA lines in an Conference Consult state.
Value operation:
OVERRIDE_SOFTKEY_CONFERENCE_ACTIVE
0
Specifies if the phone shows default softkeys for CA lines in an Conference Active state.
Value operation:
OVERRIDE_SOFTKEY_TRANSFER_DIALING
0
Specifies if the phone shows default softkeys for CA lines in an Transfer Dialing state.
Value operation:
OVERRIDE_SOFTKEY_TRANSFER_OUTGOING
0
Specifies if the phone shows default softkeys for CA lines in an Transfer Outgoing state.
Value operation:
OVERRIDE_SOFTKEY_TRANSFER_CONSULT
0
Specifies if the phone shows default softkeys for CA lines in an Transfer Consult state.
Value operation: