Personal Profile Manager

Last Updated : Apr 17, 2026 |
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Personal Profile Manager (PPM) is a part of the Avaya Aura® Session Manager platform in the Avaya Aura® environment.
It maintains and manages the personal information of the end-user in the session manager. SIP endpoints communicate with PPM to:
  • Retrieve configuration information such as dial plans, buttons, and contact lists
  • Add or update contacts
  • Save device-specific data
To secure the communication between Avaya J100 Series IP Phones and PPM, set the parameter CONFIG_SERVER_SECURE_MODE to 1.
For more information about PPM, see Avaya Aura® Session Manager Overview and Specification.