Agent Greeting parameters

Last Updated : Apr 17, 2026 |
Prolog information
Metadata
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Use the 46xxsettings.txt file to set the following parameters:
Parameter name
Default Value
Description
AGTGREETINGSTAT
Enables or disables the Agent Greeting feature.
Values:
AGTGREETLOGOUTDEL
Specifies whether the phone deletes agent greeting messages when the agent logs out.
AGENTGREETINGSDELAY
Specifies the delay time between call pick up and agent greeting playback.
Valid values are 0-3000 milliseconds
Related information
Agent Greeting