Agent Greeting parameters
Use the 46xxsettings.txt file to set the following parameters:
|
Parameter name
|
Default Value
|
Description
|
|---|---|---|
|
AGTGREETINGSTAT
|
|
Enables or disables the Agent Greeting feature.
Values:
|
|
AGTGREETLOGOUTDEL
|
|
Specifies whether the phone deletes agent greeting messages when the agent logs out.
|
|
AGENTGREETINGSDELAY
|
|
Specifies the delay time between call pick up and agent greeting playback.
Valid values are 0-3000 milliseconds
|