Call Park

Last Updated : Apr 17, 2026 |
Prolog information
Metadata
Keywords:
The Call Park feature is used to put an active call on hold at a parking extension and retrieve the same parked call from another phone in the organization.
The phone supports two types of call parking:
  • Park call: A user can park a call to a specific extension. When a call is parked, the extension where the call is parked displays a visual and audio alert.
  • Group Call Park: A defined Call Park group member can park a call to any group member's extension, which other group members can pick up.
You can activate this feature on Avaya Aura® Communication Manager.
Related information
Feature and application configuration
Configuring parking lot display time using the web UIParking lot display time configuration