Downloading and saving the software

Last Updated : Apr 17, 2026 |
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PREREQUISITE
Ensure that your provisioning server is set up.
  1. Go to the Avaya support website.
  2. In the Enter Your Product Here field, enter 9600 Series IP Deskphones Avaya J100 Series IP Phones.
  3. In the Choose Release field, click the required release number.
  4. Click the Downloads tab.
    STEP RESULT:
    The system displays a list of the latest downloads.
  5. Click the appropriate software version.
    STEP RESULT:
    The system displays the Downloads page.
  6. In the File field, click the zipped file and save the file on the provisioning server.
  7. Extract the zipped file and save it at an appropriate location on the provisioning server.
  8. From the latest downloads list, click the Settings file.
    STEP RESULT:
    The system displays the Downloads page.
  9. In the File field, click the Settings file and save the file at an appropriate location on the provisioning server.