Active call shortcut keys

Last Updated : Apr 17, 2026 |
Prolog information
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With the Active call shortcut keys feature, the users can use Autodial and Contacts keys as shortcuts to perform a specific action during an active call.
Using Autodial keys as shortcuts is available only in the Avaya Aura® environment.
The following actions call can be specified for these keys:
  • Attended call transfer: the phone puts an active call on hold, and the user can talk to the destination (an Autodial user or a contact) first.
  • Blind call transfer: an active call is immediately transferred to the destination.
  • Conference call: the user can add another user to an active call to set up a conference.
The Active call shortcut keys feature can be configured in either of the following ways:
  • by setting the corresponding parameters in the 46xxsettings.txt file
  • by assigning shortcut actions to the required keys in the web interface
Related information
Feature and application configuration
Active call shortcut keys configuration
Settings field descriptions