Device Enrollment Services is an Avaya cloud service used to automate the deployment of phones, especially during initial deployment. Installing the phone by using Device Enrollment Services eliminates the need for manual configuration of a provisioning server. Device Enrollment Services is available at des.avaya.com.

The phone which supports Device Enrollment Services comes from the factory with a unique device certificate that is known to the Device Enrollment Services server. The phone’s firmware includes a list of trusted root certificates of well-known public certificate authorities. The phone is programmed with the identity of the Device Enrollment Services services, des.avaya.com.