The No Hold Conference (NHC) feature allows a user to set up a conference call without interrupting the current conversation.

For example, if you press the administered No Hold Conf feature button and then dial an extension the participant that answers the call joins the no hold conference.

If an extension number is pre-configured on SMGR, and you press the No Hold Conf feature button the call is placed to the pre-configured number when the participant answers the call joins the no hold conference.

Using the No Hold Conf feature button you can add more participants to the no hold conference.

If the participants do not answer the call within a prescribed time limit, Avaya J100 Series IP Phones will display an error on the phone screen.

You can activate this feature on Avaya Aura® Communication Manager.

In order to correctly use the No hold conference feature, make sure that CONFERENCE_FACTORY_URI value is null. The phone does not support No hold conference and CONFERENCE_FACTORY_URI simultaneously.